Infinite Energy has developed a strong customer focused proposition, emphasising superior customer service both pre and post-sale. We stand behind our systems for the long run with a dedicated service and support department.
Our online support page contains helpful information you can use if you are experiencing a problem with your system.
The first step we always recommend is to restart your inverter. Often this can solve the issue without any further troubleshooting. Instructions on how to restart your inverter in a few simple steps can be found here.
If this doesn’t resolve your issue, you may find some of the below helpful:
If you are still experiencing issues, please complete the below form and a member of our support team will endeavour to respond within 2 business days.