Support | Solar Power Experts | Infinite Energy

Support

Infinite Energy has developed a strong customer focused proposition, emphasising superior customer service both pre and post-sale. We stand behind our systems for the long run with a dedicated service and support department.

Our online support page contains helpful information you can use if you are experiencing a problem with your system.

The first step we always recommend is to restart your inverter. Often this can solve the issue without any further troubleshooting. Instructions on how to restart your inverter in a few simple steps can be found here.

If this doesn’t resolve your issue, you may find some of the below helpful:

How can I read my solar inverter?

How can I tell if my system is generating electricity?

Guide to online monitoring

Warranty information

Fronius Wifi Monitoring Set Up

If you are still experiencing issues, please complete the below form and a member of our support team will endeavour to respond within 2 business days.

To arrange a no obligation consultation at your home or office:

Partners & Sponsorships

Approved RetailerClean Energy Council
Authorised ResellerTesla Energy
Premier PartnerSunpower

Brands We Carry

ABB Fronius SOLAREDGE SunPower Midea Apricus SMA

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