What kinds of personal information do we collect
The type of personal information we collect is usually contact information such as an individual’s name, address, email address and telephone number. We may also collect the following personal information from you where necessary to conduct our business operations, in relation to:
We may collect further personal information from you that is not listed above.
Why we collect and how we use your personal information
We collect your personal information for the purposes of:
If you do not wish to provide particular information, we may not be able to respond to your query, provide you with our products and services or assess your application for a product or service.
How do we collect personal information and where is it stored?
Infinite Energy will either collect personal information:
We store your information in electronic form and hard copy.
Disclosure of your Personal Information
Infinite Energy may disclose your personal information for the purposes of conducting its business to:
Your personal information may be transferred overseas. Countries to which your personal information may be transferred may include the Netherlands, Japan, Philippines, United States, Germany and Singapore. We may also store, process or back up your personal information on servers that are located overseas (including through third party service providers). Given the nature of how data is stored, either in the “cloud” or on third party servers located at multiple sites, mainly in the US and Germany.
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
This policy applies to your use of our websites and the personal information that you may provide via these websites.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you want to opt out of marketing from Infinite Energy, you can:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Accessing and correction of your personal information
We will take reasonable steps to ensure that the personal information we collect, use or disclose is:
Upon your request, Infinite Energy will provide you access to your personal information held by us, except in certain prescribed circumstances, including emergency situations, specified business imperatives and law enforcement or other public interests.
Information contained on our database may be amended by contacting Infinite Energy using the contact details provided below.
How to make a complaint
If you believe Infinite Energy has breached your right to privacy of personal information, contact our Privacy Officer in the first instance and if we fail to respond, or you are dissatisfied with our response, contact the Office of the Australian Information Commissioner (“OAIC”). The OAIC investigates privacy complaints from individuals about Australian, ACT and Norfolk Island government agencies, and private sector organisations covered by the Privacy Act.
Before you can lodge a complaint with the OAIC, you will generally need to complain directly to the agency or organisation you are complaining about and allow 30 days for it to respond. If you do not receive a response (after 30 days), or you are dissatisfied with the response, you may then complain to the OAIC.
Here is a link for more information on how to lodge a complaint with the OAIC: http://www.oaic.gov.au/privacy/making-a-privacy-complaint.
Our Contact Details
Privacy Officer Infinite Energy
10 Kembla Way Willetton, Western Australia 6155
Changes to the Policy